Appliances connected, tested and certified. And a question worth asking about a new house: the gas compliance certificate your build generated, do you actually have it?
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Every gas installation in a NSW house generates a Certificate of Compliance. It records what was done, that it was tested, and the licence it was done under, and issuing one is a legal requirement rather than a courtesy.
So your house has one. What happens surprisingly often in a new estate is that it went to the builder and stopped there, and the owner was never handed a copy.
That matters for three ordinary reasons. Insurers ask for it after any incident involving gas. Anyone buying the property will want it. And it is your only evidence that the installation was done by somebody licensed and was genuinely tested.
It is worth a look through your handover documents, and worth chasing if it is not there. It is far easier to obtain now than it will be in ten years, and it costs nothing to ask.
No switches, no power points, no phone indoors. Open what you pass on the way out, turn it off at the meter if you safely can, then ring from outside.
A Certificate of Compliance is legally required for gas work in NSW and records what was done, that it was tested, and under whose licence.
It exists. The only question is whether a copy ever reached you rather than stopping with the builder.
Insurers ask for it after any gas incident. Buyers ask for it at sale. And it is your evidence the work was licensed and tested.
None of those are hypothetical, and all of them are easier to satisfy now than years from now.
Builders commonly rough in and cap a point for a future barbecue or outdoor kitchen without commissioning it.
It looks finished and it is not. Connecting and certifying it is small work, but it is work, and better known before you need it.
Paperwork genuinely goes missing, and a missing document is not evidence of a defect.
What it does mean is that you have no record the installation was tested, and that gap is worth closing.
Where nothing can be found, we inspect and test the current installation and issue our own certificate covering what we tested.
It is not the original document, but it gives you a current record of the condition of the system.
Air the place out and get everybody outside, and do not touch a switch, a fan or a power point while you are doing it.
Shut the gas off at the meter if the meter is somewhere you can get to easily. If it is behind the smell, leave it alone.
Then ring us from outside. A licensed fitter answers, and if the situation warrants the network's emergency crew we will tell you to call them first.
Ask the builder first, in writing, and ask for the gas fitter's name and licence number as well as the certificate. The fitter keeps their own copy of what they lodged.
If the builder cannot help, the fitter can frequently reissue from their records, which is usually faster than any other route.
Keep the request and the reply. A written trail is worth something later even if the document never turns up.
Pipe sized for the run and the load, tested to pressure, appliances installed to the manufacturer's instructions with the clearances that apply, flueing that discharges where it should, and ventilation suited to the appliance and the space.
None of that is visible once the house is finished, which is precisely why the certificate matters. It is the record of the parts nobody can inspect.
On a new house it is also the only independent statement that the rough-in behind your walls was done properly.
Adding an appliance is a calculation against total demand rather than a connection. The line has a capacity and so does the meter, and a new cooktop, barbecue point or continuous flow unit has to fit inside both.
On a new house the installation was sized for what the builder fitted. An outdoor kitchen added afterwards is a substantial addition to that.
Where the sums do not work, appliances starve each other, and a burner that drops off whenever somebody runs a shower is nearly always this.
A capped point is not a connected point, and a builder commonly roughs in and caps one for a future barbecue or outdoor kitchen without commissioning it.
Connecting it is licensed work with its own certificate. It is not a matter of taking the cap off, and it involves testing the line that has been sitting there unused.
Do not build over one. If landscaping or an extension is going to cover a capped point, deal with it first rather than leaving it behind a new wall.
A bayonet socket is a legitimate connection and it is common in new houses. The appliance plugged into it is where the questions are.
A portable unflued heater is subject to the same room restrictions as a fixed one, because the appliance does not know it is portable. Wheeling one into a bedroom for winter is the usual mistake.
Unflued heaters discharge into the room they heat, which is why they are not permitted in bedrooms or bathrooms.
A gas cooktop has required clearances to the surfaces and cabinetry around it, and to anything combustible above it. Those come from the manufacturer's instructions.
A rangehood installed at the wrong height, or an overhead cupboard fitted after the cooktop, is the common way a compliant installation stops being one.
It is worth a look if the kitchen has been changed since handover, and it is a short check to add to a visit.
Agreed before we start. These are indicative 2026 ranges. The Certificate of Compliance is included on every gas job we complete and is never charged as an extra.
Any hour. Isolated and made safe first, then diagnosed properly.
Where no certificate from handover can be found. You leave with a current record.
Cooktop, oven, heater or bayonet onto a live point, tested and certified.
The alfresco or outdoor point that was roughed in and never connected.
On every gas job. Legally required, and never charged for here.
On any suspected leak the supply is isolated first, and diagnosis follows once the property is safe.
For anything non-urgent. Whether you have a certificate changes what is worth doing.
To the Australian Standards by a licensed gas fitter, at the price agreed beforehand.
Tested again on completion, with the certificate issued on the spot and given to you rather than to anyone else.
Get everyone outside, avoid anything that could spark, and ring us from outdoors. A licensed gas fitter answers at any hour and we treat it as urgent.
Call 1300 381 569Stop reading and act. Do not touch a light switch, a power point or anything that could spark, and do not use a phone inside the building. Open doors and windows on the way out, turn the gas off at the meter if you can safely reach it, get everyone outside, and ring from outdoors. We answer 24 hours and treat it as the highest priority job we take.
It is a document a licensed gas fitter must issue for gas work in NSW, recording what was done, that it was tested, and the licence it was done under. Every gas installation in your house generated one when it was built. The question is whether it reached you. A great many owners in new estates never received theirs, because it went to the builder and stopped there. It is worth looking through your handover documents, and worth chasing if it is not in them.
Three reasons. Insurers ask for it after any incident involving gas, and a new house is not exempt from that. Anyone buying the property will want it. And it is your evidence that the installation was done by somebody licensed and was actually tested, which on a fast-moving construction site is not a trivial assurance. It costs nothing and it is easier to obtain now than in ten years.
Then it is worth knowing that, and it is a reasonable thing to raise. It does not necessarily mean anything was done wrongly, and paperwork genuinely does go missing. But it does mean you have no record that the installation was tested. We can inspect and test the existing gas work and issue our own certificate covering what we tested, which is not the same document but does give you a current record.
Yes, and by law it must be a licensed gas fitter. We connect cooktops, ovens, heaters, bayonets and outdoor points, test the work and issue the compliance certificate on completion. One thing worth checking first in a new home is whether the point you want to use was actually connected and commissioned, because capped points left for future use are common and they are not the same as live ones.
Frequently not, and it catches people out. Builders often rough in and cap a point for a future barbecue or outdoor kitchen without commissioning it, which is entirely legitimate and rarely explained at handover. A capped point looks finished. Connecting and certifying it is a small job, but it is a job, and it is better to know before the guests arrive.
A leak test and make-safe is $200 to $450. Connecting an appliance to an existing point is $250 to $550. Commissioning a capped point is $250 to $550. Inspecting and testing existing gas work where no certificate can be found is $180 to $350. The compliance certificate is included on every gas job we complete.
Tell us what you need connected, and whether you were ever given a gas compliance certificate at handover. A surprising number of people were not.
Price agreed first, tested on completion, and the certificate handed directly to you.
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